For our clients

Manage your payments.

A simple way to look after the business side of your website. We’re here if you need a hand.

Your NewGen account

Need help with a payment?

Online payment management is being connected. If we’ve sent you an invoice, you can use the payment link in that email. For anything else, send us a note and we’ll help.

Ask about a payment

Tell us your business name and the email address on your invoice. Please don’t send card or bank details by email.

A few helpful details.

Your website build

Your website project is invoiced separately from ongoing care. We agree on the work and price with you first, then send your invoice with its own payment link.

Your ongoing care

Your agreed care plan renews monthly or yearly. Your invoice shows the plan, amount, and billing period.

Changing your plan or need help?

Want a different care plan, have a question about an invoice, or can’t sign in? Email us at contact@newgenwebdesign.com. We’ll explain your options and confirm any change with you.

If your billing email has changed or your sign-in email doesn’t arrive, contact us so we can help you regain access and update your details.